What is a KPI? | An Intrafocus guide to KPIs with samples
STARTUPS - What is a KPI? - KPI stands for Key Performance Indicator. The clue about its use is in the title, it is a KEY performance indicator, not an ordinary one. KPIs are used to monitor the health of a business and how well the business is tracking to its strategy."
Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine. If you're a user experience professional, listen to The UX Blog Podcast on iTunes.
The 7 Best Content Writing Tips for Beginning Freelancers
The world of freela ci g does ’t have to be a difficult maze to avigate. Use these 7 co te t writi g tips to help guide you to a successful freela ci g career. Whe I first started freela ci g, I spe t hours tryi g to determi e my u ique writi g style. I made [...]
Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt
Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine
How to Handle Angry Customers (Infographic)
Customers might get angry for a variety of reasons, some justified, some not. This Infographic provides 10 simple tips on how to handle them effectively.
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How to View your Customer’s Experience: Customer Journey Mapping vs. Customer Lifecycle [Infographic] - Lenati. If you like UX, design, or design thinking, check out theuxblog.com
How to Sell Without Selling
Have you ever heard of the saying: “If your prospects feels like you are selling to them, then you are doing it wrong.” Here's a break down of h