Eva Budzakova
More ideas from Eva
There's still time to get on the Customer Service train

We asked organizations in all sectors how changing channels and priorities are impacting their customer service. As new mobile features rapidly gain ground,

#CRO: 3 Epicenters of Innovation in Modern Marketing http://j.mp/11fGWAm - Stellar post and Venn diagram by @chiefmartec!

Brinker's 3 epicenters of innovation in modern customer analytics, customer experiences, customer communications

What Does It Mean To Be Customer Centric? by Monetate via slideshare

Customer Centricity: Focus on the Right Customers for Strategic Advantage, being customer centric means looking at a customer’s lifetime value and focusing marketing efforts squarely on that real-world, high-value customer segment to drive profit.

In this infographic, we take a look at the “What, When, and Who” of successful emails. Specifically, we reveal interesting data around:  -What email subscribers click on -When is the best time to send emails in order to maximize open rates -Who’s opening and clicking your emails

Email Marketing - The What, When, and Who of Successful Emails [Infographic] : MarketingProfs Article Tired of not making any money with affiliate marketing?